Legal & Privacy

Information We Collect

ProactiveAI collects information necessary to provide our AI-powered business intelligence services. This includes:

• Account information (name, email address, company details)
• Business data you connect (eCommerce platforms, analytics tools, databases)
• AI conversation history and analytics queries
• Usage patterns and dashboard configurations
• Technical logs for service improvement and security

How We Use Your Information

We use your information to deliver and improve our AI business intelligence services:

• Process and analyze your business data through conversational AI
• Generate predictive analytics and business insights
• Create personalized dashboards and reports
• Provide customer support and technical assistance
• Improve our AI models and platform functionality
• Send important service updates and security notifications

Data Protection & Security

We implement enterprise-grade security measures to protect your business data:

• End-to-end encryption for all data in transit and at rest
• Regular security audits and penetration testing
• Role-based access controls and audit logging
• Data retention policies aligned with business needs

Data Sharing

We do not sell, trade, or share your business data with third parties except as necessary to provide our services, comply with legal obligations, or with your explicit consent. We may share aggregated, anonymized insights that cannot identify your business.

Acceptance of Terms

By accessing and using ProactiveAI's business intelligence platform, you accept and agree to be bound by these terms. If you do not agree to these terms, please do not use our service.

Service Description

ProactiveAI provides AI-powered business intelligence services including:

• Conversational AI for natural language data queries
• Predictive analytics and forecasting capabilities
• Automated report generation and dashboard creation
• Integration with eCommerce platforms and data sources
• Self-service analytics tools and insights

User Responsibilities

As a user of ProactiveAI, you agree to:

• Provide accurate and complete business information
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations
• Not use the service for any unlawful or prohibited purposes
• Respect intellectual property rights
• Report any security vulnerabilities or data breaches
• Ensure you have rights to any data you connect to our platform

Service Availability

We strive to maintain 99.9% uptime for our business intelligence platform but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the service with reasonable notice. We shall not be liable for any modification, suspension, or discontinuance of the service.

Intellectual Property

ProactiveAI retains all rights to our platform, AI models, algorithms, and proprietary technology. You retain ownership of your business data. By using our service, you grant us a limited license to process your data to provide our services.

Limitation of Liability

ProactiveAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you for the services in the 12 months preceding the claim.