These Terms of Service govern your use of ProactiveAI's analytics platform and services. Last updated: January 2026.
By accessing or using ProactiveAI's services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
ProactiveAI provides a conversational AI analytics platform that enables businesses to:
To use our Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
We may terminate or suspend your account at any time, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
You agree not to use the Service:
You retain all rights to your data. We process your data solely to provide our services as described in our Privacy Policy. We do not own, sell, or use your data for any purpose other than providing the Service.
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.
While we maintain regular backups, you are responsible for maintaining your own backups of your data. We are not liable for any data loss.
Our Service is provided on a subscription basis. Subscription fees are billed in advance and are non-refundable except as required by law or as specifically permitted in these Terms.
Payments are processed by third-party payment processors. By providing payment information, you authorize us to charge the specified fees to your payment method.
If payment is not received by the due date, we may suspend or terminate your access to the Service until payment is received.
The Service and its original content, features, and functionality are and will remain the exclusive property of ProactiveAI and its licensors. The Service is protected by copyright, trademark, and other laws.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for your business purposes.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION:
IN NO EVENT SHALL ProactiveAI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.
You agree to defend, indemnify, and hold harmless ProactiveAI from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from your use of the Service or violation of these Terms.
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
If you have any questions about these Terms, please contact us:
Email: legal@ProactiveAI
Address: 123 Tech Street, Suite 400, San Francisco, CA 94105
Phone: +1 (555) 123-4567